Effective Date: October 25, 2023

Welcome to The Tiny Play (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website (thetinyplay.com) and all purchases made through our platform. By accessing or using our services, you agree to comply with SCOBOX IT SERVICES terms.

1. General Terms

  • Eligibility: You must be at least 16 years old to use this site. By placing an order, you confirm you meet this requirement.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of unauthorized use.

  • Product Accuracy: While we strive for precise product descriptions, slight variations in color, size, or packaging may occur.

2. Orders & Payments

  • Pricing: All prices are listed in AED and subject to change without notice. Paid orders are locked at the purchase price.

  • Order Acceptance: Completing checkout constitutes a binding agreement. We reserve the right to cancel orders for errors (e.g., pricing glitches).

  • Payment Methods: We accept Visa, Mastercard, PayPal, and other approved payment processors. Chargebacks must be reported within 7 days of transaction.

3. Shipping & Delivery

  • Processing: Orders ship within 2–5 business days (excluding pre-orders/holidays). Delivery times vary by carrier.

  • International Orders: Buyers are responsible for customs fees, taxes, or import restrictions.

  • Risk of Loss: Ownership transfers upon delivery to the carrier.

4. Returns & Refunds

  • See our full Returns Policy for details. Summary:

    • 5-day return window for unused items in original packaging.

    • Refunds issued to the original payment method within 15 business days once approved.

5. Intellectual Property

  • All content (logos, product images, text) is our exclusive property. Unauthorized use (e.g., reselling images) violates copyright law.

6. Limitation of Liability

  • We are not liable for:

    • Indirect damages (e.g., lost profits).

    • Issues arising from misuse of products.

7. Governing Law

  • Disputes will be resolved under the laws of UAE, without regard to conflict-of-law principles.